Shipping policy

Last Updated: 16 March, 2026

AA NOVATECH is a partnership firm that owns and operates the website under the brand name “Quaro” (hereinafter, “we,” “us,” or “our”), accessible at https://www.quaro.in (hereinafter, “Website”). This Shipping Policy explains the terms and conditions related to the shipping and delivery of Products purchased through the Website (hereinafter, this “Policy”). By placing an Order (defined hereafter) on the Website, you agree to this Policy.

1. DEFINITIONS

For the purposes of this Shipping Policy, the following terms shall have the meanings set forth below:

1.1 “User” or “You” means any individual who accesses, browses, or places Orders on the Website.

1.2 “Products” means any goods, items, or digital content offered, listed, or sold by us through the Website.

1.3 “Orders” means any request placed by a User through the Website for the purchase of Products, including the submission of personal information required and payment-related Information required to process, confirm, deliver, or manage the Orders.

1.4 “Service Provider” means any third-party entity or individual engaged by us to perform services on its behalf, including but not limited to delivery, logistics, payment processing, or technical support.

1.5 “Delivery” means the shipment and receipt of Products from us or our Service Providers to the User’s specified address. For the purposes of this Policy, it includes all aspects of shipping such as processing, handling, and transportation of Products.

2. SHIPPING AND DELIVERY

2.1 Order Processing:

All Orders placed on the Website are subject to our acceptance and Product availability. Orders received before 4:00 PM IST shall, subject to our internal processes, typically be shipped on the same day. Orders received after 4:00 PM IST shall typically be shipped the following business days, unless otherwise specified. Shipping and Delivery times are indicative and may vary depending on internal processing or unforeseen circumstances.

Our shipping TAT is 48 hours, meaning all orders are dispatched within 48 hours of order confirmation.

2.2 Delivery:

Products are shipped and delivered through third-party courier or logistics Service Providers selected at our discretion. Delivery shall be made to the address provided by the User at the time of placing the Order. The delivery timeframe depends on the User’s location and the timelines of the logistics partners. We shall not be liable for delays caused by courier partners, customs, regulatory authorities, natural events, or other circumstances beyond our reasonable control.

2.3 Risk of loss:

Risk of loss or damage to the Product passes to the User upon Delivery. Users are advised to inspect the Product immediately upon receipt and notify us of any visible defects or damages.

2.4 Shipping Costs:

Applicable shipping charges, if any, shall be clearly displayed during checkout. We reserve the right to modify shipping charges, impose new fees, or offer promotional shipping benefits at our discretion.

2.5 Shipping Restrictions:

Certain Products may be subject to delivery restrictions to specific locations. Any such restrictions shall be clearly indicated on the Product page or during checkout.

3. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Policy or our data practices, please contact us:

Address

Survey # 4/2, Adakamaranahalli Village, Dasanapura Hobli, Bangalore - 562123

Email: support@quaro.in

Phone: +91 9634996342

4. GOVERNING LAW AND JURISDICTION

4.1 This Policy is governed by and construed in accordance with the laws of India.

4.2 Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of the courts in Shivamogga, Karnataka, India.